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Terms

Termsandconditions.

United States. Last updated 8 September 2026. Timidlly, Inc., also known as Timidlly. All fees, charges and thresholds are stated in United States Dollars (USD).

United States

Last updated 8 September 2026. Timidlly, Inc., also known as Timidlly.

support@timidlly.com

Who we are

These Terms & Conditions (“Terms”) are issued by Timidlly, Inc., a United States company, also known as Timidlly (“Timidlly”, “we”, “us” or “our”). References to Timidlly on this website, on www.timidlly.com, on welcome.timidlly.com, and in our engagement letters mean Timidlly, Inc., also known as Timidlly, unless a separate written agreement names another contracting entity.

Acceptance of Terms

Your use of our websites and of any services we provide is subject to these Terms. Please read them carefully, together with our Privacy Policy and Cookie Policy. By using this website you are deemed to agree to and accept these Terms and our Privacy Policy.

These Terms govern services contracted with, and delivered by, Timidlly in the United States. All fees, charges and thresholds set out in these Terms are stated in United States Dollars (USD, “$”). All payments are to be made in United States Dollars unless a separate written engagement letter between the parties expressly states otherwise.

Timidlly reserves the sole right to change these Terms and the Privacy Policy at any time. You need to check periodically for any changes. Using this website after we make any alteration means you agree to accept the changes, whether or not you review them. Do not use this website if you choose not to accept and abide by these Terms.

The Sites

These Terms apply to www.timidlly.com, welcome.timidlly.com, and any other website that links to these Terms (together, the “Sites”). The Sites are offered for informational purposes about our practice and so that eligible companies can send a brief. Nothing on the Sites is legal, tax, investment, or regulated-financial advice, and nothing on the Sites is an offer of partnership, employment, or securities.

Timidlly has the sole right to change, suspend, or remove the Sites, or any part of them, at any time, without notice. We shall not be liable to anyone for any such change, suspension, or removal.

Our services

Timidlly is a practice of business resolvers. We isolate a recurring failure in a company and install the operating system that makes that failure structurally impossible. The work might use software. The mandate is the business. We are not a technology shop, a website studio, an advertising agency, or a staff-augmentation bench, and we are not limited to technology.

On this site, published United States engagement letters are:

  • Counsel — USD $50,000. Isolate the recurring failure. A principal-led diagnostic, a written operating design, and a decision pack. Typical duration 4–6 weeks.
  • Rebuild — USD $75,000. Install the system. Product, automation, and cadence go into the company. Typical duration 8–12 weeks.
  • Permanence — USD $100,000. Stay until the problem cannot return. Live operation, transfer of ownership, and a permanence review before we step away. Typical duration 12–16 weeks.

Practice rooms

timidlly.com, launched in 2019, is for million-dollar companies. Published fees on that door are USD $50,000–$100,000 engagement letters.

welcome.timidlly.com, launched in 2025, is for startups. Published fees on that door are under USD $20,000.

The fee, duration, and scope that govern a particular mandate are those set out in the signed engagement letter for that mandate. If the letter and these Terms conflict on a commercial term, the letter controls for that engagement.

Engagement

An engagement begins on the date both parties have signed the engagement letter, or on the later start date named in that letter, and ends when the work described in the letter is complete or when either party terminates in accordance with the letter or these Terms.

We may decline, pause, or end an engagement for non-cooperation, non-payment, or a brief we are not prepared to take. Client agrees that neither Client nor any related third party shall hold Timidlly liable for losses arising from such a decision, to the fullest extent permitted by law.

When the engagement ends, the company should be able to run the system without us. Permanence is the product. Transfer of day-to-day operation is part of the mandate, not a separate warranty product.

Payment

All prices, invoices, fees and charges are quoted, invoiced and payable in United States Dollars (USD), including applicable taxes where required by law.

Client agrees to pay the engagement fee set out in the engagement letter, in accordance with the billing schedule in that letter. Invoices are sent by email. Timidlly may suspend work if an invoice remains unpaid after notice. Timidlly may pursue collection of unpaid amounts, and Client shall be liable for reasonable collection costs, including attorneys’ fees, to the extent permitted by law.

Cancellation and refunds

Fees for work already performed are not refundable, except as required by applicable law or as the engagement letter expressly provides.

If Client cancels before work begins, Timidlly may retain a portion of any amount already paid to cover time already reserved, as set out in the engagement letter or as otherwise agreed in writing.

Requests about billing or refunds must be sent to support@timidlly.com.

Client responsibilities

Client represents, warrants and covenants that:

  • Client has sufficient authority to enter into the engagement;
  • Client’s use of Timidlly services shall be solely for lawful commercial and business purposes;
  • Client has the necessary rights to provide all information, access, and materials required for the mandate; and
  • information Client provides will be correct, current, and complete to Client’s knowledge.

Acceptable use of the Sites

You may use the Sites only for lawful purposes. You must not:

  • interfere with the security, availability, or integrity of the Sites;
  • attempt to gain unauthorized access to any system, data, or account;
  • scrape, harvest, or copy the Sites except as allowed by robots.txt and ordinary browsing;
  • misrepresent your identity or your authority to send a brief; or
  • use the Sites to send unlawful, defamatory, or infringing material.

Intellectual property

Timidlly owns, has a license to, or is otherwise permitted by law to use the trademarks, copyright and intellectual property of the Sites, including the Timidlly name, wordmark, text, layout, and case copy.

By using the Sites, you agree to access the content only for your own internal business evaluation of whether to send a brief. You may not copy, transmit, reproduce, store, distribute or sell the content without the prior written consent of Timidlly. If any of our content appears on your website or elsewhere without authorization, we may initiate proceedings under the United States Copyright Act of 1976 (17 U.S.C. § 101 et seq.) and any other applicable law.

Work product created for a Client under an engagement letter is owned as that letter provides. Unless the letter says otherwise, Timidlly retains ownership of methods, tools, templates, and know-how, and Client receives a licence to use the delivered operating system inside Client’s business.

Timidlly complies with the Digital Millennium Copyright Act (“DMCA”), 17 U.S.C. § 512. If you believe that material on our websites infringes your copyright, send a written notice containing the elements required by 17 U.S.C. § 512(c)(3) to support@timidlly.com. We will respond to properly submitted notices and, in appropriate circumstances, terminate the accounts of repeat infringers.

Informational purposes only

Case figures, recovered amounts, and competitor comparisons on the Sites are illustrations of mandate and scale. They are not a guarantee that your company will recover the same amount, or any amount. Use of the Sites is at your own risk.

Disclaimer of warranties and limitation of liability

Timidlly will not be liable to any third party for any unlawful or unauthorized act of the Client.

To the fullest extent permitted by applicable law, the Services and the Sites are provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied or statutory, including without limitation the implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

To the fullest extent permitted by applicable law, in no event shall Timidlly, Inc., also known as Timidlly, be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data or goodwill, arising out of or in connection with these Terms or the Services. Timidlly’s total aggregate liability arising out of or relating to these Terms shall not exceed the total amount, in United States Dollars, actually paid by the Client to Timidlly for the Services giving rise to the claim during the twelve (12) months preceding the event giving rise to the claim. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages, so some of the above exclusions may not apply to you.

Indemnification

Client agrees to indemnify, defend, and hold harmless Timidlly, Inc., also known as Timidlly, and its officers, directors, and personnel from and against claims, damages, losses, and reasonable legal fees arising out of Client’s breach of these Terms, Client’s misuse of the Sites or the Services, or Client’s infringement of a third party’s rights, except to the extent caused by Timidlly’s wilful misconduct.

Governing law and dispute resolution

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the laws of the State of California, United States of America, without regard to its conflict of law provisions.

The parties agree that the exclusive venue and jurisdiction for any dispute arising out of or relating to these Terms shall be the state and federal courts located in California, and each party consents to the personal jurisdiction of those courts. Nothing in this clause limits any rights you may have under the consumer protection laws of the state in which you reside.

Age, authority, and third-party sites

If you are an individual, you represent that you are at least 18 years old. If you use the Sites or send a brief on behalf of a company, you represent that you have authority to bind that company to these Terms.

The Sites may contain links to third-party websites and materials. We do not control or endorse those sites, and your use of them is at your own risk and subject to their own terms and privacy policies.

If you send a brief, comment, or other material through the Sites, you grant Timidlly a non-exclusive licence to use that material to evaluate and, if we accept the brief, to perform the engagement. You represent that you have the rights needed to send it.

Other legal provisions

These Terms, together with the Privacy Policy, Cookie Policy, and any signed engagement letter, constitute the entire agreement between you and Timidlly concerning the Sites and, except as the letter provides, the Services. If a court finds any provision unenforceable, the remaining provisions remain in effect. All rights not expressly granted in these Terms are reserved by Timidlly, Inc., also known as Timidlly. Timidlly may assign these Terms in connection with a reorganization or transfer of the practice. You may not assign these Terms without our prior written consent. No failure to enforce a provision is a waiver. Notices under these Terms must be sent by email to support@timidlly.com. Nothing in these Terms creates a partnership, joint venture, or employment relationship. The parties agree that these Terms be drawn up in English.